5/24/2018 | 1 MINUTE READ

Baker Hughes Opens Solutions Center for Inspection Technologies

The Cincinnati Customer Solutions Center (CSC) offer nondestructive testing for industries requiring high-resolution imaging. 


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Baker Hughes, a GE Company, has opened its largest Customer Solutions Center (CSC) globally for its Inspection Technologies (IT) business. The Cincinnati CSC, first announced in 2017, brings BHGE’s most advanced nondestructive testing technologies under one roof for the first time, the company says. With more than 100 customers from 12+ countries in attendance, BHGE leadership officially opened the facility in Sharonville, Ohio, May 21, 2018.

“Cincinnati is a perfect location to launch this site, and we are thrilled to bring our expertise and best technologies here to co-innovate with customers,” says Holger Laubenthal, CEO of inspection technologies for BHGE. “I want to personally thank the local team for making our vision a reality as well as our colleagues from nearby GE Aviation. I truly believe no one else in the industry can offer the level of high-quality service we will provide here, and our team’s passion to solve our customer’s toughest problems will help launch Cincinnati as the new benchmark for CSCs globally.”

The 26,000-square-foot Cincinnati CSC is a $4 million investment and was developed to better support customers for nondestructive testing needs. The facility will provide inspection services at the scale of a production facility; application development and qualification testing; and customer demonstrations and training.

The Cincinnati CSC will serve customers requiring asset and process performance improvements, quality assurance, parts validation, and repairs. The facility’s primary focus will be on the growing aerospace, electronics and additive manufacturing industries, as well as oil and gas, automotive, and power industries. These industries require high-resolution imaging for inspection technologies, a key benefit of the CSC’s radiography and imaging systems, Baker Hughes says. The facility’s proximity to aerospace and additive manufacturing presences in the region, including GE Aviation, makes the location ideal for customers and partners.

Within the Cincinnati CSC are X-ray, CT, ultrasonic and remote visual inspection (RVI) technologies, as well as a  climate controlled room for CT metrology and dedicated spaces for services and training. The facility also allows for personalized setups based on customer needs and will include additional technology in the coming years.

BHGE is evaluating opportunities to open additional CSCs in 2018 and 2019, with more locations in Asia, the U.S. and Europe projected to open soon. Each CSC will offer similar technologies and services as the Cincinnati facility and will focus on the most relevant industries and customer needs for the immediate region(s).